This survey will be used to assess vendors, suppliers and/or third party organizations in respect to business continuity/ resiliency planning and how we, as a profession, incorporate their business continuity/ resiliency programs into our own respective companies.
Survey Information

Now in its 3rd year, the BCM Service Provider/ Critical Supplier Assessment, is a globally recognized tool by risk and business continuity management professionals to survey, assess and report on specific attitudes and findings as they relate to rating BCM service providers and assessing BCM programs for Third-Party Critical Providers. Firestorm associates review and analyze all participant submissions and publish an annual report of findings.

Review Study Terminology Here

Complete Confidentiality!
  • Your contact information is not required as a survey participant.
  • Any personal or organization information disclosed in this survey will NOT be shared outside of Firestorm.
Helpful Tips
  • You may exit the survey anytime. The cookies on your computer will recognize you when you return and automatically return you to where you exited the survey. Please bookmark your progress to re-enter the survey at a later time.
  • A completion bar at the bottom of each question will help gauge your progress through the study.
Recipient Profile – Information WILL be retained in confidence by Firestorm for a period of three years.  This is optional and confidential!
Would you like your contact information to be shared with Firestorm?
Would you like your contact information to be shared with Firestorm?
We will need your contact information marked with an * if you have an interest in receiving our complimentary BCM Service Provider/ Third Party Critical Supplier Assessment Report as a "thank you" for completing this study.If you are a consultant, do not participate in this study unless you are responding only for one specific client organization. Please only answer questions that you know the answers to and ask your client for additional information if unsure.Note the organization name you are responding for under organization below and answer all questions throughout the study as a representative of that organization.
We will need your contact information marked with an * if you have an interest in receiving our complimentary BCM Service Provider/ Third Party Critical Supplier Assessment Report as a "thank you" for completing this study.

If you are a consultant, do not participate in this study unless you are responding only for one specific client organization. Please only answer questions that you know the answers to and ask your client for additional information if unsure.

Note the organization name you are responding for under organization below and answer all questions throughout the study as a representative of that organization.
Please select the country you work in.
Participant/ Organization Characteristics
Number of organization locations - Corporate/ Operational Functions (Operational, Financial, Manufacturing, Distribution, etc)?
Number of organization locations - Retail/ Customer Interfacing (Outlets, Call Centers, Stores, etc)?
How dispersed is your organization?
How dispersed is your organization?
How many people are employed within your organization (all locations)?
What is your organization's approximate annual GROSS revenue (before expenses)? Please specify in US Dollars
What is your current industry? Please choose all that apply to your organization of current employment.
What is your current industry? Please choose all that apply to your organization of current employment.
 
Which best describes your current position within Business Continuity, Risk Management and/or Resiliency Planning? Please choose only one of the following. All positions may hold an IT or business function. If you work in consulting, please select Consultant/ Professional Services below.
Which best describes your current position within Business Continuity, Risk Management and/or Resiliency Planning? Please choose only one of the following. All positions may hold an IT or business function. If you work in consulting, please select Consultant/ Professional Services below.
 
What is your level of separation from the executive management team (I. E. Number of people between you and the executive team.)
Characteristics of Program
How would you define the program you either manage or work within?  Is it more business/ BCM or IT/Resiliency focused?
How would you define the program you either manage or work within?  Is it more business/ BCM or IT/Resiliency focused?
 
How long has your organization’s program been in existence (with or without your involvement)?
When was the last time your program was thoroughly updated? For example, a complete refresh of your methodology or an overhaul of your program tools.
In your opinion, how would you rate the maturity of your program? Please rate on a scale of 1 to 5 with 1 meaning Initial (Very Immature) and 5 meaning Optimizing (Very Mature).
Critical Supplier/ Supply Chain Management Assessment: BCM Service Providers
Does your organization contract with a third-party hot site/ alternate site technology critical supplier for primary and/or backup recovery?
Does your organization contract with a third-party hot site/ alternate site technology critical supplier for primary and/or backup recovery?
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